Reference

Your Agreement With sportyz Starts Here

These terms set out what you agree to when you open an account on sportyz and use any part of the platform — wallet, games, or sportsbook.

Applies to all account holdersCovers bKash, Nagad, Rocket wallet useSubject to local law and eligible regionsUpdated terms take effect on notice
sportyz Your Agreement With sportyz Starts Here
HOW WE OPERATE

How sportyz Holds Up Its Side

These terms are not just rules we place on you — they also define what we commit to. From how your bKash or Nagad deposits are recorded to how we handle account disputes, our obligations are set out alongside yours. We keep records of all wallet activity and account actions so both sides have a clear audit trail if a question ever comes up.

Wallet Transaction Records

Every bKash, Nagad, and Rocket transaction on your account is logged with a timestamp. You can view your full wallet history inside your account at any time.

Account Security Terms

You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact support immediately — we will lock the account and review transaction records.

Dispute Handling Process

Raise a dispute through live chat or email with your transaction reference. We review wallet logs and game records before responding with a written outcome.

Account Closure Rights

You may request account closure at any time. We will process any eligible wallet balance back to your verified bKash, Nagad, or Rocket number after standard checks.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account agreement, our support team is here to help. You can reach us through live chat inside your account, by email, or through the help section on the mobile browser. We handle terms-related queries separately from general account support so your question reaches the right team.

Live Chat Access live chat directly from your account dashboard. It connects you to a support agent who can clarify any specific clause or account condition in these terms.
Email Support Send a detailed query to our support email for written confirmation of how a particular term applies to your account or wallet transaction.
Help Centre The help section in your mobile browser carries a dedicated terms category. Search by topic — wallet, account closure, or dispute — to find the relevant clause fast.

Common Questions About These Terms

The questions below cover what real account holders ask when reading through the sportyz terms. If your question is not here, use live chat to get a direct answer.

Yes. All wallet transactions — including bKash, Nagad, and Rocket — fall under these terms. The wallet section covers how deposits are credited, how withdrawals are verified, and what happens if a transfer fails.

We notify you through your registered account when terms change. If you continue using the platform after that notice, you are accepting the updated version. You can request a copy of any previous version via email.

Access depends entirely on local law and your eligible region. We do not override local regulation. Check your own jurisdiction before using the platform — we cannot confirm eligibility on your behalf.

Contact support via live chat or email with your transaction reference and the date. We pull the wallet log, review the record, and send you a written outcome — usually within the response window stated in your account help section.

Yes. Under these terms, you are responsible for all activity on your account. Keep your password private. If access is compromised, report it to support straight away so we can lock the account and review what happened.

You can request closure any time through support. We process eligible wallet balances back to your verified Rocket, Nagad, or bKash number after completing standard identity and transaction checks.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.